FAQ: Annual dues
I’ve lost my ID number.
You will find your ID number on your annual dues invoice. You can also recover your ID number through the Royal College’s secure access log-in page.
I can’t find my password.
It is the same password that you would use to access the MAINPORT ePortfolio. If you don’t remember it, you can reset it online via the Royal College’s secure access log-in page.
How much were fees raised this year?
Annual membership dues for 2015-16 were approved at the Annual Meeting of the Members on February 20, 2015. They were set at $865 for Active Fellows residing and practising in Canada. (Long-term Members continue at $200 per annum, same as last year.) View the full list of fees and reduction amounts.
Why did you raise fees this year?
The increase will meet the costs of inflation, cover our 2015-16 operating and strategic priority initiative costs, and provide for a small increase in our reserve account.
I overpaid last year. Will my invoice reflect that I have a credit?
Your invoice will show the full membership fee for 2015-16. However, if you pay online through the Royal College’s secure website, the amount owing shown there will factor in your credit. If you have a credit, you will have received a statement from us in January indicating your credit amount.
How do I apply for a fee reduction?
How long do I have to wait to pay after I apply for a fee reduction?
If you pay through your financial institution’s website, you can pay the correct reduced amount right away. However, if you wish to pay through the Royal College’s secure website, please wait five working days while we apply the fee reduction to your account. Once we have updated your balance, we will send you an email confirming that you can pay the reduced amount online through our website.
When do I get my receipt?
If you paid in full, the next statement you receive at the end of the month will show a balance of zero owing. This statement is your receipt, and we recommend you keep it for your records.
When do I get my membership card?
You will get your membership card three to six weeks after your full payment has been received and processed by the Royal College.
Can I pay using Internet banking?
Yes, we have enrolled with several major financial institutions to provide Fellows and MOC Program participants with an Internet banking service. To use online banking, simply log in to your financial institution’s website, add the Royal College to your list of payees and enter your Royal College ID as your account number.
You can pay via online banking through these financial institutions:
- Bank of Montreal
- Caisse Populaire Desjardins
- HSBC Canada
- National Bank
- PC Financial
- TD Canada Trust
Royal College Services Centre
Telephone: 613-730-6243; toll-free 1-800-461-9598
The Royal College Services Centre is here to help.